Dear OVAHC Members,
Please carefully read the email thread below from Linda Hakala and myself. In a nutshell my question to her is in bold red below and she confirms (in blue) the correct process to renew your membership for the digital only membership (digital marque), as well as any other changes (Area Clubs, spouse/partner and other personal information).
Any questions, please call or email.
Rosalee
513.774.0243
Rrmc4344@aol.com
Rosalee, That is correct. Selecting Yes does not allow a member to make any changes to their membership.
Taking a No will allow them to make changes, like selecting the Digital Only Membership, changing Area Clubs, Spouse/Partner info and any
of their personal information.
The majority of the members that have already renewed did not want to make any changes. We were alerted to this change when a member
wanted to select the DIgital Only membership and the Yes option did not allow them too.
Hope this information helps you. Let me know if you have any other questions or need any assistance.
L
On Thu, Dec 5, 2024 at 10:36 AM rrmc4344@aol.com <rrmc4344@aol.com> wrote:
Linda,
If I am reading this correctly, the issue is that if a member clicks YES that member will be renewed at the at the hard copy marque automatically and have the payment processed at that level but if they want to be digital only the member should click No and go through the renewal process to get the digital level.
Please confirm.
Rosalee Campbell
OVAHC
On Thursday, December 5, 2024 at 10:08:27 AM EST, Linda M Hakala <linda.m.hakala@gmail.com> wrote:
AHCA Membership Directors, Unfortunately Club Express has a new prompt for member renewals. Once a member logs in they receive a message "It looks like
your membership is expiring soon". A yes or No must be selected to continue. See below.
However, if a member selects YES they are brought directly to the payment screen and are not able to select a Digital Only membership or make changes to their membership profile i.e. Area Clubs or Spouse/Partners or Personal information.
Members should click on "NO, I won't renew now" so they can go through the renewal steps to make changes to their membership.
Mike and I have updated the How to Renew Your Membership v04.Dec.2025 that is attached. Instruction 3 on Page 2 has been updated for this CE change.
Please direct your members to this version of the instructions that has been posted on the FAQ section.
Again, apologies for the change. Let me know if you have any questions or need assistance.
Thanks, L
MEMBERSHIP INSTRUCTION CHANGE
3a. If you see one icon and a message box asking if you want to renew, Select NO, I won’t renew now so you are taken to the individual renewal steps. If you Select Yes, you will be taken directly to the payment screen (see #9 on Page 6) and cannot make any changes to your membership renewal.
On Sat, Nov 30, 2024 at 11:20 AM Linda M Hakala <linda.m.hakala@gmail.com> wrote:
AHC Membership Directors, Hope you all had a wonderful Thanksgiving with family and friends.
As the current AHCA Club Express Trainer I am reaching out to you with updated instructions for the 2025 AHCA renewal cycle.
But first as an introduction, I have been a member of the Austin Healey Club of New England (AHCNE) for 20 years and the Treasurer & Membership Director since 2017. I was on the Committee that selected and implemented Club Express. Working closely with Mike Schneider, I am available to assist Membership Directors and our members with questions on the functionality of CE.
For the 2025 renewal cycle Mike and I have updated the instructions for members on "How to Renew Your Membership" and for MD's "Entering Renewal Payments". Those instructions are attached.
MD's Entering Renewal Payments Instructions
Please NOTE the following changes for MD's Entering Renewal Payments:
Step 1 of 5 on page 4 provides guidance on how to change a membership type for the Digital Only membership.
On page 8 & 9 instructions #10 & #11 explains how to record ONLY the local club dues in CE. Payment Type "Payment Received by Area" must be used to record local club dues. DO NOT enter the AHCA dues, after you send the AHCA dues to Mike he will record and complete the membership payment.
Members How to Renew Your Membership Instructions
The Member's How to Renew Your Membership instructions includes the steps on how to select the DIgital Only membership type. Please share these instructions with your members. Also, the 2025 Renewal letters have a link to the instructions if a member needs guidance with renewing their membership.
If you have any questions or need assistance in processing local area membership dues please contact me at linda.m.hakala@gmail..com or 603-398-4421.
Looking forward to working with you for the 2025 renewal process.
Linda Hakala
AHCNE - Membership Director/Treasurer
AHCA - Club Express Trainer